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ChanuteJo
Level 3
May 30, 2024
Solved

Tracking logs for Emails Opened

  • May 30, 2024
  • 1 reply
  • 6402 views

Hi 

 

I have created a workflow to sent Emails. I have query out 2 people to send out Emails and have successfully sent out the Email. Then I opened 1/2 emails sent. Then I created another workflow to if the Tracking is working. The query I have used are as the image attached. However, it gave me 33 Results which is incorrect as the expected result should been 1. Please guide into how I could fix my query or what I have done wrong to get the solutions for this issue.

 

Kind regards

Sching

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Best answer by Heku_

Hello, @chanutejo. To make a correct query, double click this:

You will have this expression:

In it you can put your expression:

For adding the tracking log, do it inside the broadLog exist such as query, doing the same to have the trackinglog exist such as query:

Hope this helps!

 

 

 

 

1 reply

Heku_
Heku_Accepted solution
Level 5
May 30, 2024

Hello, @chanutejo. To make a correct query, double click this:

You will have this expression:

In it you can put your expression:

For adding the tracking log, do it inside the broadLog exist such as query, doing the same to have the trackinglog exist such as query:

Hope this helps!

 

 

 

 

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