Time Out Error

[Sanjana12]

Geeting time out error when trying to connect to client console. What could be the possible reasons?

[_Manoj_Kumar_ · Accepted solution]

Hello @Sanjana12 

There could be multiple reasons:

• Instance is down
• The internet connection is slow
• DB is slow and is taking time to respond to login requests.

[harikrishnadevanabowina]

Hi @Sanjana12 

Check if the connection URL is valid and accessible.

- Hari Krishna D