target mapping denylist

[at7140]

Hi All, 

I have created custom target mapping, all 3 delivery log, exclusion and tracking schemas are created, while testing email delivery through own email id i can see entry in delivery log and tracking , what is best way to test exclusion , i have already setup custom denylist field for email in target mapping, once my email/id is quarantined, what is best way to delete entry from exclusion schema, so i can do further testing on same email. and also some insight in denylist will be helpfull or any additional info while seting up and testing denylist .Thanks in advance.

[ParthaSarathy · Accepted solution]

Hi @at7140 2,

To remove the email address from Quarantine, Go to /Administration/Campaign Management/Non deliverables Management/Non deliverables and addresses/ and search for the email and mark the status as 'Valid'.

To test exclusion log schema, create a test record with No email address specified, or create 2 records with same email address, or create a typology rule to exclude your email address - In this way, you can see a records in exclusion log schema with the message reason [msg/@failureReason] as 'Address not specified' or 'Double' or 'Excluded by a SQL rule'.

[at7140]

Hi @ParthaSarathy 

Thanks for above info. 
where i can find all denylist members/emails , whats is way to remove all emails from denylist and i am confised what does actually denylist tab in target mapping do .

[ParthaSarathy]

@at7140 ,

If someone has unsubscribed from email or SMS or other channels, an attribute 'No longer contact by Email / SMS / All channels' in recipient schema will get updated as yes. So while triggering new delivery, those records will be filtered by this denylist in target mapping. 

You can do a simple query on recipient schema as No longer contact by Email or no longer contact by any channel equal to yes > To fetch all the blacklisted records.

[supratim320]

Hi @at7140 , please see this url for denylist: resource 

Denylist is targeted at profile - when a recipient is marked as a denied person, his recipient field (as configured in the target mapping) gets set to true (by default: marked as blackListed) and he no longer eligible to receive further communications.

There is no list OOB as such (unlike quarantine email list) - rather you can find the field from your custom target mapping and make a query on the recipient based on this field

Hope this helps!