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at7140
Level 3
May 23, 2025
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target mapping denylist

  • May 23, 2025
  • 1 reply
  • 692 views

Hi All, 

I have created custom target mapping, all 3 delivery log, exclusion and tracking schemas are created, while testing email delivery through own email id i can see entry in delivery log and tracking , what is best way to test exclusion , i have already setup custom denylist field for email in target mapping, once my email/id is quarantined, what is best way to delete entry from exclusion schema, so i can do further testing on same email. and also some insight in denylist will be helpfull or any additional info while seting up and testing denylist .Thanks in advance.

Best answer by ParthaSarathy

Hi @at7140 2,

To remove the email address from Quarantine, Go to /Administration/Campaign Management/Non deliverables Management/Non deliverables and addresses/ and search for the email and mark the status as 'Valid'.

To test exclusion log schema, create a test record with No email address specified, or create 2 records with same email address, or create a typology rule to exclude your email address - In this way, you can see a records in exclusion log schema with the message reason [msg/@failureReason] as 'Address not specified' or 'Double' or 'Excluded by a SQL rule'.

1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity AdvisorAccepted solution
Community Advisor
May 24, 2025

Hi @at7140 2,

To remove the email address from Quarantine, Go to /Administration/Campaign Management/Non deliverables Management/Non deliverables and addresses/ and search for the email and mark the status as 'Valid'.

To test exclusion log schema, create a test record with No email address specified, or create 2 records with same email address, or create a typology rule to exclude your email address - In this way, you can see a records in exclusion log schema with the message reason [msg/@failureReason] as 'Address not specified' or 'Double' or 'Excluded by a SQL rule'.

~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    A
    at7140Author
    Level 3
    May 26, 2025

    Hi @parthasarathy 

    Thanks for above info. 
    where i can find all denylist members/emails , whats is way to remove all emails from denylist and i am confised what does actually denylist tab in target mapping do .

    ParthaSarathy
    Community Advisor
    ParthaSarathyCommunity Advisor
    Community Advisor
    May 26, 2025

    @at7140 ,

    If someone has unsubscribed from email or SMS or other channels, an attribute 'No longer contact by Email / SMS / All channels' in recipient schema will get updated as yes. So while triggering new delivery, those records will be filtered by this denylist in target mapping. 

    You can do a simple query on recipient schema as No longer contact by Email or no longer contact by any channel equal to yes > To fetch all the blacklisted records.

    ~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
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