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nikhilgupta86
nikhilgupta86
Level 2
March 25, 2019
Solved

Target Mapping Access Issue

  • March 25, 2019
  • 6 replies
  • 4078 views

Hi All,

I have created an operator group with below-named rights, but when I created an operator with this group and tried to send a delivery. When I am trying to select the targeting mapping I am getting the below error, can you please suggest what other access is required to select the target mapping. Can someone please help.

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    Best answer by nikhilgupta86

    I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

    6 replies

    B
    Adobe Employee
    bisswangAdobe Employee
    Adobe Employee
    March 25, 2019

    Target mappings are at following location:

    System => Administration => Campaign Management => Target Mappings

    The access to this folder is restricted, so you may have to give your group some permissions on this folder to get the listing done.

      Venu_Reddy
      Venu_Reddy
      Level 6
      March 25, 2019

      Hello,

      Add the Delivery operator group and try it again.

      Click here for more details: Access Rights Matrix

      Regards,

      Venu

        nikhilgupta86
        nikhilgupta86Author
        Level 2
        March 25, 2019

        Tried the same, but still getting the error.

        nikhilgupta86
        nikhilgupta86Author
        Level 2
        March 25, 2019

        Still getting the same error.

        Venu_Reddy
        Venu_Reddy
        Level 6
        March 26, 2019

        It will work post addition of the DELIVERY OPERATOR security group. I tried in my instance and it is working fine.

        Delivery operator is available under Operator groups (in Administration Folder).

        Regards,

        venu

          nikhilgupta86
          nikhilgupta86AuthorAccepted solution
          Level 2
          March 28, 2019

          I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

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