Tags changing to All CAPs after copying source code from Dreamweaver to Adobe Campaign Classic | Community
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SidPranke
November 1, 2022
Solved

Tags changing to All CAPs after copying source code from Dreamweaver to Adobe Campaign Classic

  • November 1, 2022
  • 2 replies
  • 846 views

I've run into a strange issue I've never had before. Yesterday I copied email's source code from Adobe Campaign Classic into Dreamweaver, to go through Validation and change all the tags to lowercase. Well I did that, saved it and pasted the corrected DW code back into ACC. This morning, I noticed all the tags for the email had CHANGED BACK to capital letters. How to rectify this? And is there a way to change all the tags back to lowercase all at once in Adobe Campaign Classic?

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Best answer by ShineV_

Hi @sidpranke ,

 

After pasting the HTML code in the source section of the delivery template, are you directly editing in the HTML tab of the delivery template for changes rather than editing in the source section of the delivery template?

 

Editing directly in the HTML tab of the delivery, causes Adobe Campaign to overwrite the HTML which causes the HTML tags to change to capital letters / uppercase. Hope this helps.

 

Thanks,

Shine v.v

 

2 replies

S
ShineV_Accepted solution
Level 4
November 1, 2022

Hi @sidpranke ,

 

After pasting the HTML code in the source section of the delivery template, are you directly editing in the HTML tab of the delivery template for changes rather than editing in the source section of the delivery template?

 

Editing directly in the HTML tab of the delivery, causes Adobe Campaign to overwrite the HTML which causes the HTML tags to change to capital letters / uppercase. Hope this helps.

 

Thanks,

Shine v.v

 

    rahulkad29786
    rahulkad29786
    Level 4
    January 10, 2024

    Hi @shinev_ ,
    I recently faced a similar issue, where the HTML Tags in Email delivery getting updated to Upper case, but unlike your last solution update, I didnot edit anything directly in the HTML tab.
    Is there any other possible reason for this issue.

    Thanks in advance.

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    November 10, 2022

    Hi @sidpranke,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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