Success and processed are more than the actual send numbers for SMS | Community
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Poonam_Dogra
Level 4
October 7, 2022
Solved

Success and processed are more than the actual send numbers for SMS

  • October 7, 2022
  • 1 reply
  • 700 views

SMS delivery is showing almost twice the numbers which were actually sent. 

Please help me understand what could be the reason behind that or how can we check the actual numbers or is it being sent to the users twice?

Thanks in advance!

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1 reply

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Poonam_DograAuthorAccepted solution
Level 4
October 7, 2022

Got the answer:

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/missing-data-in-the-report-delivery-for-a-campaign/m-p/325781

Thanks @craig_thonis for detailed explanation

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