SOP-330011 Error while executing the method 'StartDelivery' of service nms:Operation | Community
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shyamc89450995
Level 2
July 24, 2019
Solved

SOP-330011 Error while executing the method 'StartDelivery' of service nms:Operation

  • July 24, 2019
  • 2 replies
  • 13011 views

Hello Team,

We are getting this error in adobe campaign Classic when running workflow for particular set of community with in the folder having all the rights related to the folder.

When we are running the same with admin privilege it worked fine. But, Problem is the person also have startdeliveries and other rights except admin.

What could be the possible cause?  We are using build no -8936. Kindly let us know its bit urgent.

Thanks in Advance

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    Best answer by vmistry943-2

    Hi 

     

    I was facing the same error after all the correct folder access and permission.

     

    Solution: Make sure that the campaign is assigned to that operator who is starting the deliveries.

    2 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity Advisor
    Community Advisor
    July 24, 2019

    Hi,

    Make sure the user has recursive read-write permission to '/Administration/Production/Objects created automatically' folder and read permission to '/Administration/Platform/External Accounts' and '/Administration/Campaign Management'.

    Thanks,

    -Jon

      S
      shyamc89450995Author
      Level 2
      July 25, 2019

      Hello Jon,

      Thanks for the response, User already have these access only difference from admin i noticed is he doesn't have read/write access to /Administration/Configuration/Security Zones.

      S
      shyamc89450995Author
      Level 2
      July 31, 2019

      Yes Jon, Read access is there on this folder also.


      Hi Team/Jon,

      Do We have anything to do apart from this as i am unable to trigger the workflow.

      Regards,

      Shyam

      V
      vmistry943-2Accepted solution
      December 14, 2021

      Hi 

       

      I was facing the same error after all the correct folder access and permission.

       

      Solution: Make sure that the campaign is assigned to that operator who is starting the deliveries.

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