Expand my Community achievements bar.

Adobe Campaign User Groups are live now. Join our Adobe Campaign User Groups and connect with your local leaders!
SOLVED

SMS sender id configuration in AC v8

Avatar

Level 3

Hi All,

I have two queries in SMS channel configuration. 

Where can we configure the sender id for SMS. Is it possible to configure multiple sender id's and switch the id's on campaign execution?

 

Thanks

Sankar 

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hello @sankar1 

 

You can use the highlighted field to configure your sender id.

Manoj_Kumar__0-1693457790159.png

 

 

You can create multiple external accounts with different Sender IDs


     Manoj
     Find me on LinkedIn

View solution in original post

3 Replies

Avatar

Employee Advisor

@sankar1,

A sender address, can be called oADC or sometimes sender id. That can be a phone number (in day to day use), a short code (when sent through a provider) or a name (this is an optional feature, in that case you cannot reply to the SMS).

Avatar

Level 3

Hi @akshaaga ,

 

Thank you for your response.

 

Is it possible to configure multiple short codes for the same provide and do we have an option to configure this in ACC?

 

Thanks

Sankar

Avatar

Correct answer by
Community Advisor

Hello @sankar1 

 

You can use the highlighted field to configure your sender id.

Manoj_Kumar__0-1693457790159.png

 

 

You can create multiple external accounts with different Sender IDs


     Manoj
     Find me on LinkedIn