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SOLVED

Sending SMS messages using MessageCenter

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Level 4

I am trying to send SMS using message Center Via SOAP (Rt Event). I get successful return but is not delivering ( I see delivery Error but dont have access to the Rt instance for the logs).  Below is the XML that goes to the Message center via Soap. any idea what is going on?

 

<rtEvent mobilePhone="+13135555555" email="" type="smsMobile" wishedChannel="MOBILE (SMS)" externalId="123Mobile">

  <ctx>test</ctx>

</rtEvent>

 

Result code: 72057594080534939

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SMS
1 Accepted Solution

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Correct answer by
Level 4

The code that I had in place was correct.  The issue was with RT Configutaion for SMS

This code works fine and I am able to send Via Soap or using Javascript Dunamic pages (JS API)

<rtEvent mobilePhone="+13135555555" email="" type="smsMobile" wishedChannel="MOBILE (SMS)" externalId="123Mobile">

  <ctx>test</ctx>

</rtEvent>

View solution in original post

4 Replies

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Community Advisor

Hi,

 

The wishedChannel attribute should be "1" and externalId should be the recipient's ID (for log reconciliation).

The 'successful' return is only acknowledging success of the call itself.

 

Thanks,

-Jon

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Level 4
I am good with with this. The issue was with Configuration setting on RT center. my code was fine

Avatar

Correct answer by
Level 4

The code that I had in place was correct.  The issue was with RT Configutaion for SMS

This code works fine and I am able to send Via Soap or using Javascript Dunamic pages (JS API)

<rtEvent mobilePhone="+13135555555" email="" type="smsMobile" wishedChannel="MOBILE (SMS)" externalId="123Mobile">

  <ctx>test</ctx>

</rtEvent>