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SOLVED

Sending emails based on link clicks

nielsr72948361
Level 3
Level 3

Dear all,

how can I convince ACC to send different follow-up-emails based on clicks on certain links in an email delivery?

I set up a delivery in a workflow with several trackable links and an appropriate waiting time, but I don't know how to configure the filters of the following split activity. After a long search I found a thread in this forum, but the links to the related documentations are dead. The tutorials I have gone through didn't answer this specific question as well.

Best regards

Niels

1 Accepted Solution
wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

No split needed. Set up a campaign with independent [query->change dimension->delivery] workflows, where query is consulting nms:trackingLogRcp for url's clicked and then exchanging them for recipients in the change dimension.

Thanks,

-Jon

View solution in original post

1 Reply
wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

No split needed. Set up a campaign with independent [query->change dimension->delivery] workflows, where query is consulting nms:trackingLogRcp for url's clicked and then exchanging them for recipients in the change dimension.

Thanks,

-Jon

View solution in original post