Is there a way to prevent seed addresses from going into quarantine?
We are using different seed groups between deliveries. sometimes a specific seed address has email but missing a mobile. when using this seed group in SMS deliveries those seeds without mobile are going into quarantine.
If in the future we want to add a mobile number we also need to remember checking if they are quarantined and remove them if they are.
That happens quite a lot since we have a lot of seeds who want to get SMS only on specific occasions.
I tried using typology rules to filter out seed addresses without mobile from SMS channel but the filtering typology seems to work only on recipients.
Does anyone have an idea?
Thanks a lot,