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Frasky90
December 2, 2021
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Schedule wave according to a calendar

  • December 2, 2021
  • 1 reply
  • 1406 views

Hi, i'm trying to schedule waves according to a calendar but i can't because of the error "soap call" that i can see when i try to save my changes on tab delivery.

I need to set 6 waves like in the pic below, but i think there is some problem with percentage.

It works if i set 5 wave with 20% size or 4 waves with 25% size, but if I try to set 6 waves it doesn't work (i've tried with 16%,17%,16,6%16,7%). So my question is: i can only set with percentage with integer numbers?

 

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    Best answer by david--garcia

    It seems you are missing some admin rights or rights to a particular folder, can you check the web logs? and see if theres anything in there while you try to perform the same action

     

     

    1 reply

    david--garcia
    david--garcia
    Level 10
    December 3, 2021

    Do you mind sharing the error?

     

    You can set the number of messages as a fixed number or percentage as stated in the waves definition form

     

     

    F
    Frasky90Author
    December 3, 2021

    Hi David,

    this is the error:

    I think the problem is that campaign requires to set a precise percentage (eg.25%), but with 6 waves I don't know which one to insert

      david--garcia
      david--garciaAccepted solution
      Level 10
      December 3, 2021

      It seems you are missing some admin rights or rights to a particular folder, can you check the web logs? and see if theres anything in there while you try to perform the same action

       

       

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