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joanag55068639
joanag55068639
Level 2
December 5, 2018
Solved

Rich notifications

  • December 5, 2018
  • 3 replies
  • 3150 views

Hi!

Has anybody implemented rich notifications on Adobe Campaign Classic for IOS? I am reading the guide for that and I don't understand this steps:

  • Check the Mutable content box in the edit notification window. This will allow the mobile application to download media content.
  • The Category field must be set. The value must match one of the mobile application's content extensions (parameter UNNotificationExtensionCategory).

I am checking on the delivery for push notifications (IOS devices) and I don't see the "mutable content". Where is it?

I don't see the "Category" field neither. Where is it? Where I can set the parameter UNNotificationExtensionCategory?

Could I help me?

Kind regards.

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    Best answer by DaveD2018

    Hi  joanag55068639  you will need to use the iOS HTTP/2 connector to set up rich push. You are most probably still using the binary connector.

    You can check this by looking at adminsitration / Platform / External Accounts.

    You will find your iOS routing here. When you select it go to the 'Connector' section where you will need to change the access URL to;

    http://localhost:8080/nms/jsp/iosHTTP2.jsp

    The category can be added as a new application variable.

    Hope that helps.

    https://docs.campaign.adobe.com/doc/AC/en/DLV_Sending_push_notifications_Setting_up_mobile_app_channel.html#Rich_notifications

    3 replies

    D
    DaveD2018Accepted solution
    Level 2
    December 14, 2018

    Hi  joanag55068639  you will need to use the iOS HTTP/2 connector to set up rich push. You are most probably still using the binary connector.

    You can check this by looking at adminsitration / Platform / External Accounts.

    You will find your iOS routing here. When you select it go to the 'Connector' section where you will need to change the access URL to;

    http://localhost:8080/nms/jsp/iosHTTP2.jsp

    The category can be added as a new application variable.

    Hope that helps.

    https://docs.campaign.adobe.com/doc/AC/en/DLV_Sending_push_notifications_Setting_up_mobile_app_channel.html#Rich_notifications

      joanag55068639
      joanag55068639Author
      Level 2
      December 19, 2018

      Thank you DaveD2018, I changed the connector from binary to HTTP2 and I have the new attributes (mutable content and category) on delivery template.

      I have doubts about category attribute because I don't know which values can fill in this attribute. It seems that it is related with Notification Service Extension and Notification Content Extension. Do you know which possibles values can take it? It seems that "image" is an option, any other value?

      Regards.

      D
      DaveD2018
      Level 2
      December 19, 2018

      Hi joanag55068639 , we have set up this parameter to work for static images, gifs and video.

      The main body of work here will be with the iOS developers as they will have to use the parameter accordingly to enable each content type.

      We were also able to use this functionality to use the new 'thread id' feature which groups related push notifications together. We did this as a work around while we were waiting for this feature to be supported by Adobe Campaign. For reference the Adobe Campaign development ticket for the thread id is 'NEO-11653'. I have been told that this ticket and feature will be worked on by Adobe in April 2019.

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