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SOLVED

Regarding unconditional stop in adobe campaign classic

richac96395021
Level 5
Level 5

Hi team,

 

Please let me know on which occasions should we use an unconditional stop. 

Also how can we check actual workflow jobs in progress on Marketing instance before we initiate the unconditional stop.

 

Also please let me know how should we debug a workflow which doesn't get into finished state but remains in stop requested state 

 

with regards,

Richa Chaubey

unconditional stop
1 Accepted Solution
badr_eddine
Correct answer by
Level 4
Level 4
Hi Richa, 
 
Please let me know on which occasions should we use an unconditional stop. 
Unconditional stop
This option changes the workflow status to Finished . This action should only be used as a last resort if the normal stop process fails after several minutes. Only use the unconditional stop if you are sure there are no actual workflow jobs in progress.
 
Also how can we check actual workflow jobs in progress on Marketing instance before we initiate the unconditional stop.
I did not understand well your question, can you explain more what exactly you need to know? 
 
Also please let me know how should we debug a workflow which doesn't get into finished state but remains in stop requested state
Try to stop the workflow using Unconditional stop, then start it again.
 
Regards, 
Badr.

View solution in original post

1 Reply
badr_eddine
Correct answer by
Level 4
Level 4
Hi Richa, 
 
Please let me know on which occasions should we use an unconditional stop. 
Unconditional stop
This option changes the workflow status to Finished . This action should only be used as a last resort if the normal stop process fails after several minutes. Only use the unconditional stop if you are sure there are no actual workflow jobs in progress.
 
Also how can we check actual workflow jobs in progress on Marketing instance before we initiate the unconditional stop.
I did not understand well your question, can you explain more what exactly you need to know? 
 
Also please let me know how should we debug a workflow which doesn't get into finished state but remains in stop requested state
Try to stop the workflow using Unconditional stop, then start it again.
 
Regards, 
Badr.

View solution in original post