Hi,
in the following documentation says: https://experienceleague.adobe.com/en/docs/campaign-classic/using/integrating-with-adobe-experience-...
"The typical response time is less than one hour."
Is it possible to reduce the time? Maybe 30 minutes instead of one hour?
Thank you!
Kind regards,
Blanca
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Hi Blanca,
Response time may vary, but the application can process a million triggers in an hour, so responses should typically be faster than an hour. That said, a number of factors, including volume and message size, can impact the rate of processing and delivery speed. If you want Adobe to evaluate and commit to a 30-minute or less response time, then an enhancement request would need to be submitted to have this functionality reevaluated.
I have seen this...
So its possible to reduce the time.
Kind regards,
B
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Hi @Craig_Thonis,
Could you please clarify further for @bcollado's undertsanding?
Thanks!
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