"Alert" Activity - How to configure "sender Name/Sender email address? | Community
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CSLTGUPTAA
Level 2
April 22, 2021
Solved

"Alert" Activity - How to configure "sender Name/Sender email address?

  • April 22, 2021
  • 2 replies
  • 1530 views

Hi all, 

In Adobe campaign classic I have WF using Alert acivity and purpose to send email to some user but I need to see where can I setup / configure (Sender's name : for example : Company Name<no-reply@companydomain.com) )

Can anyone let me know.

 

thanks in advnace.

 

Regards

CSLTGupta

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Best answer by Amit_Shinde

Hi @csltguptaa,

 

By default, it will take email header parameters configured in the deployment wizard. If you want to use the different email headers than the default one then follow the below steps.

 

1. Go to Administration>Campaign Management>Technical delivery templates & duplicate the native template(Send an alert to workflow task assignees)

 

2. Change the email header details & save.

 

3.  In Alert activity(Advanced parameters), change the delivery templates from native template to custom created template

 

 

Regards,

Amit

 

2 replies

A
Amit_ShindeAccepted solution
Level 3
April 23, 2021

Hi @csltguptaa,

 

By default, it will take email header parameters configured in the deployment wizard. If you want to use the different email headers than the default one then follow the below steps.

 

1. Go to Administration>Campaign Management>Technical delivery templates & duplicate the native template(Send an alert to workflow task assignees)

 

2. Change the email header details & save.

 

3.  In Alert activity(Advanced parameters), change the delivery templates from native template to custom created template

 

 

Regards,

Amit

 

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    April 29, 2021

    Hi @csltguptaa,

    Was the given solution helpful to resolve your query? Do let us know.

    Thanks!

    Sukrity Wadhwa
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