Push Notification not received on Android when app is in background or killed

[RaphaelBe2]

I have noticed that when triggering a push notification containing a deeplink, My android device doesn't process the notification correctly. The issue comes from the payload that generates a notification object like below.

{
"message": {
"token": "c",
"data": {
"body": "B",
"_id": "0",
"_mId": "4",
"title": "N",
"type": "",
"game": "",
"media_url": "https:/",
"media_url2": "",
"url_ext": "",
"url": "m",
"delivery_option": "android"
},
"android": {
"collapse_key": "4",
"priority": "HIGH"
}
},
"notification": {
"title": "N",
"body": "B"
}
}

• If the "notification" object is present and the app is in the background:
• The "data" object payload will be ignored.
• When the user clicks the push notification:
• The app will launch.
• The user will remain on the home page instead of being redirected to the desired deep link (passed in the "url" parameter).
  
  I am trying to find out what generates that object as I cannot see anything in my delivery template.

[Rch_]

Hi @RaphaelBe2,

Even if you don't see the notification block in your delivery template, Adobe Campaign might still be adding it automatically. This usually comes from how your mobile app is configured under Administration > Platform > External Accounts. If you're using FCM (Firebase Cloud Messaging), the setup there can control how the payload is built — including adding that notification block behind the scenes.

Thanks,