Hi, there was a situation in which a bulk delivery was stuck as "Target Ready" for almost an hour until somebody using an anonymous admin account applied "Wake Up" on the Campaign workflow and the delivery resumed again.Is it possible that applying wake up helped to resume the delivery or was it because of some other issue?
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Hello @Sanjana12,
it seems like the operationMgt workflow was Ko during this hour. It is responsible for orchestrating the campaigns.
Please check logs of operationMgt workflow to try to understand what was the problem.
Br,
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Hi, can you provide some hints because the workflow ran without any errors on that day and at that time.
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Hi @Sanjana12
The best reason causing such issues in campaign deliveries is operationMgt workflow usually as mentioned by @Amine_Abedour, but if you say that the operationMgt workflow ran without errors, and the bulk delivery was stuck in the "Target Ready" state, there are a few potential factors that might have contributed to the situation:
Best regards,
MEIT MEDIA (https://www.meitmedia.com)
Contact Us: infomeitmedia@gmail.com
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