Opt-Out Links Not Recognized

[rafiko]

Hi Experts,

We are noticing that our Opt-Out links are not being recognized for tracking, and we are having to manually adjust the tracking capabilities within the "Tracking & images" tab within the Delivery to select the "Opt-out" tracking label instead of "Enabled".

Is there a way to automate this so that whenever it recognizes our Opt-Out link, the tracking is automatically enabled for delivery reporting, and the Tracking column is always "Opt-out" for that link? See the screenshot for reference.

Thanks for the help in advance! 

[ParthaSarathy]

Hi @rafiko ,

In the custom unsubscribe Personalization block > Source Tab, for the unsubscribe href provide _label and _type as below

<a href="https://www.customUnsubscribeUrl.com?id=<%=escapeUrl(recipient.cryptedId)%>" _label="Opt-out link" _type="optout">

(Disconnect and reconnect)

Now in delivery while calling this personalized block, in tracking it will automatically show type as 'Opt-out'

[ParthaSarathy]

If adding Unsubscription link directly in Email body (without calling personalization block), you can add _type="optout" in href tag