Offers & urls and clicks stream reporting

Question

In the reporting section, I am trying to get a view by categories, but nothing showing up

I have tried différent appraoch, but nothing showing up

the header is displaying because it is in a bloc, in html, the second one Tthat I need to get is coming from an offer

if I filter by label I get the tracked offer

but I filter by category the name assigned for this label will not appear,

I did:

variable declaration in offer space like

var category = (language == 'fr') ? categoryFr : categoryEn;

Harcoded directly in offer space
Declare a variable into the template

None of these working.

Any tips?

aggabhi · Accepted Answer

Hello Aggabhi

In offer schema its diplaying properly, even in the report we can that is tracked, but value is blank

Hi @rbiri

Basically you are using the report "URL and click streams" which as per my understanding doesn't show offer categories by default as that is out of box feature.

I just checked the official link and there is no where mention that categories here means offer categories, I think that is just one kind of segmentation.

https://experienceleague.adobe.com/docs/campaign-classic/using/reporting/reports-on-deliveries/delivery-reports.html?lang=en

Can you check with adobe support what Categories means here as this is out of box report and out of box feature?

aggabhi · Answer

Hi @rbiri ,Thanks for your question.As per my understanding Offer analysis report is on table nms:offer. Offer analysis (offerAnalysis)Offer analysis per date and channel, depends on the Interaction add-on.nms:offer   Categories are picked from table NmsOfferCategory.  Hope it helps to find the reason.Can you give me more details how you are filtering and check your data model which seems is reason here.

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