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SOLVED

Offer inbound SOAP API Call for anonymous visitors

moseenCC
Level 1
Level 1

Hi, 

 

I have an use case to pop up birthday offers using offer interaction module in mobile App channel. For this I have prepared the soap call for identified users and its working fine by returning the response with proposition id and HTML representation. But i cant use the same SOAP call for anonymous visitors even though my offer space is linked with fall back mechanism to retrieve offers from visitors offer space . Let me know if anyone of you have come across this use case. 

 

<SOAP-ENV:Envelope xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/'>

                <SOAP-ENV:Body>

                                           <Propose>                                            

                                                <targetId>4567</targetId>

                                                <maxCount>10</maxCount>

                                                <context></context>

                                                <!--optional-->

                                                <categories></categories>

                                                <!--optional-->

                                                <themes></themes>

                                </Propose>

                </SOAP-ENV:Body>

</SOAP-ENV:Envelope>

 

Thanks,

Moseen

1 Accepted Solution
moseenCC
Correct answer by
Level 1
Level 1

Hi Manoj,

Hope you are doing well !!!! 🙂 

Yes that option is enabled and here is my response from the above soap call, attached both the screenshots. 

Offer Visitors Screenshot.pngOffer soap screenshot.png

 

Best part this is working fine while using javascript call both identified and anonymous use case..

 

Thanks,

Moseen

View solution in original post

7 Replies
Manoj_Kumar_
Community Advisor
Community Advisor

Hello @moseenCC ,

 

Can you share the screenshot of the Visitors environment?

 

You will have to check the checkbox highlight below to make it work.

 

manojk62306941_0-1593027549957.png

 

Thanks

 

moseenCC
Correct answer by
Level 1
Level 1

Hi Manoj,

Hope you are doing well !!!! 🙂 

Yes that option is enabled and here is my response from the above soap call, attached both the screenshots. 

Offer Visitors Screenshot.pngOffer soap screenshot.png

 

Best part this is working fine while using javascript call both identified and anonymous use case..

 

Thanks,

Moseen

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @Manoj_Kumar_
Can you please look into the information shared by @moseenCC and help further accordingly? 

Thanks!

Manoj_Kumar_
Community Advisor
Community Advisor
Monseen was able to solve this issue himself.
moseenCC
Level 1
Level 1

Hi Manoj & Sukrity,

 

Yes this issue has been fixed now, thanks for looking into it.