Not able to login via adobe-id in Adobe campaign Classic | Community
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shashanks445952
Level 2
February 24, 2021
Solved

Not able to login via adobe-id in Adobe campaign Classic

  • February 24, 2021
  • 3 replies
  • 1378 views

Hi Guys,

 

I'm not able to login to adobe campaign through my adobe-id , whenever i try to connect after clicking on the connect with adobe-id checkbox its throwing error . Has anyone else faced the same issue .

Thanks,

Shashank

 

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3 replies

Darren_Bowers
Darren_BowersAccepted solution
Level 9
February 24, 2021

Hi Shashank,

Have you configured Adobe IMS connectors within Campaign?

https://experienceleague.adobe.com/docs/campaign-classic/using/integrating-with-adobe-experience-cloud/connecting-via-an-adobe-id/configuring-ims.html?lang=en#integrating-with-adobe-experience-cloud

Thanks

Darren

    D
    DebTr
    Level 6
    February 25, 2021

    Hi Shashank,

    You may need to check IMS configuration.

     

    Thanks,

    Deb

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      March 10, 2021

      Hi @shashanks445952,

      Were you able to resolve this query or do you still need more help here? Do let us know.

      Thanks!

      Sukrity Wadhwa
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