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Level 6
May 24, 2021
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Need details on nms:interaction schema

  • May 24, 2021
  • 1 reply
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Hello Folks,

Can someone please help in providing details on OOTB "nms:interaction" schema. I checked this Interaction Module of campaign classic data model, however, I couldn't find any details on same

I am trying to understand below:

  • What data does this schema stores?
  • When do this schema comes into picture, in terms of usage? Is it during API calls?
  • Significance of this schema?

 I checked in ACC Console, however I am getting an "No PK" error when I tried to access data (or) perform query operation. Is this a platform issue?

Please let me know if anyone has details around it

Regards,

Sri Bhargav

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Best answer by RBE_jonas

In short: offers can be set up to be delivered not only via deliveries but from external webb sources (via API-calls) as well. When the user is given an offer it is referred to as a "proposition". When the user acts on the proposition it is store in interactions table.

1 reply

RBE_jonasAccepted solution
Level 3
May 24, 2021

In short: offers can be set up to be delivered not only via deliveries but from external webb sources (via API-calls) as well. When the user is given an offer it is referred to as a "proposition". When the user acts on the proposition it is store in interactions table.

Level 3
May 24, 2021
I do not remember using interaction via API but that is the outcome I would suspect. Interaction is only populated when and offer has been delivered as a proposition and acted upon.