Here is the case with AC Classic 6.1:
I have several custom fields for nms:recipient, and all of them are controlled by external DB. E.g. AC receives CSV file from external system and creates nms:recipient records from this file.
At the same time, landing page hosted on AC also creates nms:recipient records.
Because of this I have several (usually 2) nms:recipient records with same email, but one of them are not controlled by external DB (doesn't have values in custom fields).
What I want is to somehow tell AC to:
1. Find all nms:recipient records with same email
2. Merge them into ones where record with custom field (e.g. @externalSystem is not empty) is master record and all broadLogs should be linked to that record
3. Delete all orphaned records without @externalSystem field.
I know there is an 'Update and merge collections' action in Update Data activity, but I can't understand how exactly it should be configured. Will appreciate any advice.
Thx
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Hi,
Can you please check this article from Experience league. This explains the process of merging records. Hopefully this will help you.
Thanks
Atif
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Hey andreyt99885240
Were you able to find an answer to your problem, I a running across a similar scenario, and would appreciate any help
Thank you
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Hi,
Can you please check this article from Experience league. This explains the process of merging records. Hopefully this will help you.
Thanks
Atif
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