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SOLVED

Local Host Install Error. Windows + ACCV7

dloyd
Level 2
Level 2

Not quite sure what I am missing here.

My instance name is default and the URL im using is http://default

my localhost/r/test is working

Not sure why im getting these 301 errors when trying to log in with internal user.

 

I've completed these 3 steps

1.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/install-c...

2.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/install-c... 

3.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/additiona... 

 

dloyd_0-1636689523258.png

 

1 Accepted Solution
dloyd
Correct answer by
Level 2
Level 2

I was able to resolve this. The documentation on the first start of the has you start then stop tomcat. And I never restarted tomcat after that. Simply running nlserver start web did the trick for http://localhost. Which then I was able to go in and create my other instances.

View solution in original post

7 Replies
Darren_Bowers
Community Advisor
Community Advisor

Hi@dloyd - check the URL you have set up in the client (click LocalHost in the login window). The error is trying to access "https://www.adobe.com/nl/jsp/soaprouter.jsp" - so your URL on your connection is likely set to "www.adobe.com"
The URL should be pointing to your localhost instance or 127.0.0.1

Cheers

Darren

dloyd
Level 2
Level 2

Im not sure where www.adobe.com is coming from. my instance name is "default". neither my serverConfig or config-default have that adobe.com url. 

 

I tried 127.0.0.1 and got this error.

INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)
------
SOP-330021 Communication error with server: please make sure it is configured correctly.

HTTP code 500
'WEB-530007 Error relaying '/nl/jsp/soaprouter.jsp' to URL 'http://localhost:8080/nl/jsp/soaprouter.jsp'.'.
------

Darren_Bowers
Community Advisor
Community Advisor

@dloyd Your original post in this thread showed that your localhost is running on port 80 (http://localhost/r/test) - try removing the port 8080 in your client connection

Darren_Bowers_1-1636950674779.png

Cheers

 

dloyd
Level 2
Level 2

when i connect to http://Localhost i'm still getting a relay error.

When I run pdump from the CLI i see the system running.

 

dloyd_0-1636981437397.png

dloyd_1-1636981457457.png

dloyd_2-1636981475788.png

 

 

 

David__Garcia
Level 9
Level 9

Seems like you have missing services?

 

Can you run the following command

nlserver monitor -missing

Apache doesnt seem to be running?

 

More troubleshooting commands on this doc https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/productio...

dloyd
Correct answer by
Level 2
Level 2

I was able to resolve this. The documentation on the first start of the has you start then stop tomcat. And I never restarted tomcat after that. Simply running nlserver start web did the trick for http://localhost. Which then I was able to go in and create my other instances.

View solution in original post

David__Garcia
Level 9
Level 9

Right, so you had missing services as per your dump web@default was not running which means it had to be restarted