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Include view in HTML appears a large space or invisible block in Newsletter

Forum|Forum|2 years ago
November 28, 2023
4 replies
1874 views

Hello,

The Newsletter has been created using AEM + synced with AC, when I set the "include view" picture1:

Personalization block:

As you can see, there's no or unusual spaces, only a

And this is the final output when you get the test in mail:

What I'm doing wrong.

Thank you guys,

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Best answer by AdobeCampaignProxd

Hello,

It was not about the spaces in the personalization block, that does not matter. I had to delete manually inside the source tab in the HTML template like the picture below:

Adobe Experience Manager was creating those in the include script.

Thank you.

AkshayAnand

Community Advisor

Hi @adobecampaignproxd

You can once view the code in the personalization block which you are trying to include in the template.

Also don't try to edit the template from the HTML tab, please use the source tab to make any edits.

Regards

Akshay

AdobeCampaignProxdAuthor

Level 2

Hello @akshayanand

I'm not editing the template, just showing you where the include is located in the template.

But that's not my question.

AkshayAnand

Community Advisor

Hi @adobecampaignproxd

That was my suggestion and a best practice, as stated earlier I would suggest to look into the code of personalization block which is being included in the template for any breaks or spaces.

Thanks

Akshay

LakshmiPravallika

Community Advisor

Hi @adobecampaignproxd ,

Please check the source Tab html code inside the Delivery Template is having any line break's between the "Hola firstname" and the "Personalization Block Declaration".

Also try removing extra line spaces in the personalization block, If possible try adding if else loop in single line.

Regards,

Pravallika.

ParthaSarathy

Community Advisor

Hi @adobecampaignproxd ,

Modify the personalization block and delivery HTML content as below steps,

Step 1:

In your personalization block, remove the tags in both contents inside the IF and ELSE conditions

Step-2:

In Delivery, Go to Source tab, and paste the blow script where you want to have your personalized block content

<%@ include view='internal_name_of_your_personalization_block' %>

Now trigger the delivery and check it!

~ ParthaSarathy S~ Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups

AdobeCampaignProxdAuthorAccepted solution

Level 2

Hello,

It was not about the spaces in the personalization block, that does not matter. I had to delete manually inside the source tab in the HTML template like the picture below:

Adobe Experience Manager was creating those in the include script.

Thank you.