Inbox rendering Icon missing in Delivery Template | Community

jayakrishnant75

Level 2

Solved

Inbox rendering Icon missing in Delivery Template

Forum|Forum|6 years ago
January 7, 2020
1 reply
4160 views

Hello everyone,

We have created a litmus account and Imported Inbox rendering package as well in our adobe campaign classic on-premise instance (version - 8850).

We completed the necessary configuration and able to send proof without error ('Analyze' button).

But the Inbox rendering Icon missing in Delivery Template and please refer the screenshot below.Please guide me to fix the same.

Regards

JK

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Best answer by Jonathon_wodnicki

Hi,

Install the deliverability package.

Thanks,

-Jon

Jonathon_wodnicki

Community Advisor

Accepted solution

Community Advisor

Hi,

Install the deliverability package.

Thanks,

-Jon

Hi Jon,

Thanks so much ... This works after installing the deliverability package followed by a resart.

Regards

Aneesh