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Level 2
June 27, 2024
Solved

Identify the first time a delivery is sent

  • June 27, 2024
  • 2 replies
  • 697 views

Hello community,

 

I need to created a reporting sent once a week by email. On that reporting I need to see all the deliveries activated for the first time in the last seven days.

So I can retrieve and generate a table with all the deliveries activated in the last seven day but i can't figure out how I can only keep deliveries running for the first time.

Any idea ?

 

Thanks in advance

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Best answer by vt0509

Hi @khanerat 
You can try this.
For the past 7 days deliveries, create a link with Delivery table itself on Delivery Label. In the link properties pick the deliveries created before 7 days. In the next split you can check if the linked Delivery exists. If it isn't, (complement) that will give you deliveries first ran in last 7 days.

 

2 replies

OscarGo
Level 3
June 28, 2024

Hi @khanerat 

What you want to achieve is not trivial:

 

You will need to take into consideration the three posible scenarios:

  • Use of "one-shot" delivery activity: you can take the date from the contactDate or eventDate.
  • Use of "continuous" delivery activity: you will have all executions of the delivery in the same delivery record, so you can take contactDate field or creationDate field, it will depend on how you use the platform.
  • Use of "recurring" delivery activity: you will have a delivery record per "recurring" delivery execution, so in this case I may be using the scheduled dates of the campaign itself.

 

And based on this, build your custom report

 

Hope it helps

KhaneratAuthor
Level 2
June 28, 2024

I only use Delivery standard so I guess it's like recurring delivery

 

vt0509Accepted solution
Level 3
July 8, 2024

Hi @khanerat 
You can try this.
For the past 7 days deliveries, create a link with Delivery table itself on Delivery Label. In the link properties pick the deliveries created before 7 days. In the next split you can check if the linked Delivery exists. If it isn't, (complement) that will give you deliveries first ran in last 7 days.