How to use segment codes in different workflows within a campaign? | Community
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J
Javi_Landa
Level 2
July 7, 2023
Question

How to use segment codes in different workflows within a campaign?

  • July 7, 2023
  • 1 reply
  • 1187 views

Hi!

I named several segment codes in a split in Workflow_1, but i want to call them in Workflow_2 within the same campaign.

 

For example. I named in the 1st campaign a group of recipients with a segment code = Gold.

I want to do a query in the 2nd workflow to exclude these 'Gold' population. In order to save time so i dont need to do a query again, can i use the segment code?

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1 reply

ParthaSarathy
Community Advisor
ParthaSarathyCommunity Advisor
Community Advisor
July 7, 2023

Hi @javi_landa ,

Yes, you can use segment code. for that, create a new attribute 'segment code' in broadlog schema and do the following configurations as per this community post

 

Next, in your delivery of WKF1, provide unique delivery code in delivery property 

eg, <campaign_name>_<workflowName>_<delivery1>

(OP234_WKF1234_DeliveryGold)

 

In WKF2, create a query as below, which will fetch all the recipients who got targeted in your 1st workflow for the segmentCode as Gold.

(incase if you have many deliveries in WKF1, you can modify the condition as

(delivery/@deliveryCode) is included in 'deliveryCode_of_delivery1','deliveryCode_of_delivery2','deliveryCode_of_delivery3' )

And use this query to exclude with WKF2 query

 

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    J
    Javi_LandaAuthor
    Level 2
    October 19, 2023

    Hi ParthaSarathy. 

     

    Thank you for your answer, but i dont feel very sure by changing anything in broadlog. There is no way to create a segment code in a split of wkf1 and use that targetdata.segmentCode field in wf2 within the same campaign?

     

    Maybe by saying:

    Recipient belongs to wkf1 (internal name of workflow=wkf1) and segmentCode = Gold.

     

    I really dont know how to do it, but it would help me a lot. For example by just doing a big query in the first workflow and in the others just use the segment code to save time and resources.

     

    Thank you! 

     

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