How to track clicks within Web Applications | Community
Skip to main content
M
mditullio
Level 2
January 12, 2023
Solved

How to track clicks within Web Applications

  • January 12, 2023
  • 3 replies
  • 1369 views

We use our Web Application pages primarily for legal pages, and was wondering if there is a customized report or workflow we can enable that would allow us to track the total number of clicks on each web application for the month. We want to ensure that we are below our Engine Call volume but not entirely sure what the process would be for this.

Any help would be great!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by akshaaga

@mditullio :

In your case, I believe web-tracking tags are implemented into a web-site that is not located in the same domain as ACC.

How it works -

  • ACC sends the mail to the Recipient with a link inside.
  • The recipient opens the email.
  • When the email link is clicked, the request goes to the Tracking server URL which drops a cookie on Tracking URL domain(ie. adobe.com), and then redirects to the web-site.
  • After this, you will get hit in the tracking log, 0x000.log, but you don't get hit by the web-tracking tag.

Redirection and web tracking use cookies, and it is essential that the web server performing the synchronous HTTP call be in the same domain as the redirection server. The various HTTP exchanges must convey the ‘id’, ‘uuid’, and ‘uuid230’ cookies.

All tracking, web apps, and mirror pages should be served from same domains( on different sub-domains ), which does not need to same-site change.

3 replies

ShrawanSaxena-1
Adobe Employee
ShrawanSaxena-1Adobe Employee
Adobe Employee
January 13, 2023

You can go through the below link to see if it helps.

 

https://experienceleague.adobe.com/docs/campaign-classic/using/designing-content/web-applications/tracking-a-web-application.html?lang=en

    akshaaga
    Adobe Employee
    akshaagaAdobe EmployeeAccepted solution
    Adobe Employee
    January 13, 2023

    @mditullio :

    In your case, I believe web-tracking tags are implemented into a web-site that is not located in the same domain as ACC.

    How it works -

    • ACC sends the mail to the Recipient with a link inside.
    • The recipient opens the email.
    • When the email link is clicked, the request goes to the Tracking server URL which drops a cookie on Tracking URL domain(ie. adobe.com), and then redirects to the web-site.
    • After this, you will get hit in the tracking log, 0x000.log, but you don't get hit by the web-tracking tag.

    Redirection and web tracking use cookies, and it is essential that the web server performing the synchronous HTTP call be in the same domain as the redirection server. The various HTTP exchanges must convey the ‘id’, ‘uuid’, and ‘uuid230’ cookies.

    All tracking, web apps, and mirror pages should be served from same domains( on different sub-domains ), which does not need to same-site change.

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      February 2, 2023

      Hi @mditullio,

      Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
      Thanks!

      Sukrity Wadhwa
      Terms & ConditionsAccessibility statement

      Loading footer...