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How to set up abandonment cart trigger with classic

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Level 2

Hello 

 

I am using Campaign classic v7 only without analytics and I would like to set up a trigger or workflow who will sent an message to a recipient if we quit the check out process on the website.

We capturing the tag via GA, but for some reason the web tracking tags set up for dont feed the web tracking log data schema in campaign,  I heard that we can use message center, but not really sure how to set it up properly

 

Thanks for any suggestions

1 Accepted Solution

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Correct answer by
Community Advisor

@rbiri, Here is the documentation on AC v8 that outlines the use case to achieve using the message center. The steps outlined here are the same for v7. Sharing both the documentations,

https://experienceleague.adobe.com/docs/campaign/campaign-v8/campaigns/send/real-time/transactional.... - v8

https://experienceleague.adobe.com/docs/campaign-classic/using/transactional-messaging/about-transac... - v7

 

Thanks, Sathees

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1 Reply

Avatar

Correct answer by
Community Advisor

@rbiri, Here is the documentation on AC v8 that outlines the use case to achieve using the message center. The steps outlined here are the same for v7. Sharing both the documentations,

https://experienceleague.adobe.com/docs/campaign/campaign-v8/campaigns/send/real-time/transactional.... - v8

https://experienceleague.adobe.com/docs/campaign-classic/using/transactional-messaging/about-transac... - v7

 

Thanks, Sathees