How to restore UI for workflows in a Campaign

Forum|Forum|4 years ago
October 15, 2021
2 replies
1830 views

Hi all,

I have accidentally changed the UI for a Campaign in Adobe Campaign Classic and don't know how to switch it back.

Please can someone advise on how to fix this? Normally I would expect it to look like the following image, with a workflow preview and drop down lists of nodes:

However, when I enter the Campaign I've changed, I just get list previews:

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Best answer by kapilKochar

This must be happening only to one campaign. As I can see from above image your campaign is having 30 workflows. This view comes when you have more than 29 workflows in same campaign. Delete one workflow and view will come back to normal view.

LaurentLam

Level 5

Hello,
did you try to clean the local cache (file menu) and then to logout / login?

J

jackmcdonaldtelegraphAuthor

New Member

yes i have tried this, but doing so did not resolve the issue

C

cnarasimhulu

One campaign can store up to 28 workflows as I know and it seems more than that.

Can you try to move few workflows into another campaign or try to delete unnecessary workflows in this campaign.

Thanks,

Chinna.

kapilKocharAccepted solution

Level 6

This must be happening only to one campaign. As I can see from above image your campaign is having 30 workflows. This view comes when you have more than 29 workflows in same campaign. Delete one workflow and view will come back to normal view.

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