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SOLVED

How to get public key

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Level 2

Hello,
We are currently working with Adobe Campaign Classic OnPremise and we believe that after the upgrade we did from Neolane (old version) to Adobe Campaign Classic the public key of the product has been modified or somehow it has expired.

 

How can we access to update it or just get it to modify it in our DNS record so that the emails with DKIM signature are sent correctly?

Thanks in advance!

1 Accepted Solution

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Correct answer by
Level 4

Hey @RobertoCervantes ,

 

I believe you can reach out to the Adobe Support team for this.

 

Regards,

 

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1 Reply

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Correct answer by
Level 4

Hey @RobertoCervantes ,

 

I believe you can reach out to the Adobe Support team for this.

 

Regards,