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abhinav99
Level 4
October 19, 2022
Solved

How to find out all active profiles in adobe campaign classic

  • October 19, 2022
  • 2 replies
  • 3432 views

Hi team,

 

How do I identify all the active profiles in adobe campaign classic?

I know I can see this on the campaign control pannel ->Performance monitoring

 

But how do I verify this in my instance?

 

 

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Best answer by Shubham_Goyal__

Hi @abhinav99 ,

 

You can find that info in 'Customer Metrics'.
Go to Administration>Campaign Management>Customer Metrics.

 

Br,

Shubham

 

2 replies

Shubham_Goyal__
Shubham_Goyal__Accepted solution
Level 6
October 19, 2022

Hi @abhinav99 ,

 

You can find that info in 'Customer Metrics'.
Go to Administration>Campaign Management>Customer Metrics.

 

Br,

Shubham

 

abhinav99
abhinav99Author
Level 4
October 19, 2022

Hi @shubham_goyal__ 

thanks for the response

The Customer Metrics. is not updated since last year in my console.

Is there any other way around to figure out this?

 

 

Regards

Abhinav

Level 3
February 8, 2023

I have learnt recently from Adobe that old Billing wkf (billingActiveContactCount) has been replaced with the new one (billing) and now information about active profiles is present in: Campaign Control Panel > Performance monitoring < Active profiles


Unfortunately, this billing workflow does not work on v7 build 9349 (or before,  f'course). With this, the active profiles don't show up in the Control Panel (which has been a Beta version for 2+ years, I reckon).

 

-wALF

Level 2
October 19, 2022

Hi @abhinav99 ,

To check in the AC instance, you can query the operator schema with condition on acount and login type.

Thanks