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R
rbiri
Level 3
December 28, 2022
Solved

how to delete email in Offer Space folder

  • December 28, 2022
  • 1 reply
  • 834 views

I have removed some offers from category (Live and Design) but it still appear in Offer Space under Administration.

When I want to delete them I get this error message:

 

It seems I cant delete it since parent is already removed, but I really need to delete that empty shell here.

Any ideas?

Best practices?

 

 

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Best answer by ionelmillet

Hello,

Usually, delete fail when element (folder, template, etc.) is still use somewhere.
Like an emailing, your website,....
About the message, I guess you're trying to delete a folder (it's not an offer) => it's a level more important than an Offer and should have important impacts.

Anyway, you should set 0 priority on the offer.
If deletion is impossible, the offer will never appear.

Best regards

1 reply

I
ionelmilletAccepted solution
Level 2
January 2, 2023

Hello,

Usually, delete fail when element (folder, template, etc.) is still use somewhere.
Like an emailing, your website,....
About the message, I guess you're trying to delete a folder (it's not an offer) => it's a level more important than an Offer and should have important impacts.

Anyway, you should set 0 priority on the offer.
If deletion is impossible, the offer will never appear.

Best regards

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