Hi @Sanjana12 ,
This is how it works in case of multiple approvers/reviewers:
If a list of reviewers is defined, a job is approved as soon as one reviewer has accepted it. The relevant approval link is then no longer offered in the dashboard. If another reviewer clicks the approval link in the notification message, they are notified that another operator has already approved the job.
In the event of multiple approvals, transitions corresponding to the choice of each operator are enabled. The task is finished when all operators of the group have replied, or when the task has expired.
However, in the event of single approval, the transition corresponding to the choice of operator is activated and the task is finished: the other operators cannot reply.
You can go through the following link for detailed explanation:
https://docs.adobe.com/content/help/en/campaign-classic/using/orchestrating-campaigns/orchestrate-ca...
