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SOLVED

How can I set up a control rule for SMS maximum characters when I have a personalization field whose characters are also being counted?

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Level 2

Hello, I am attempting to send an SMS delivery with a personalized field included. The problem I'm encountering is that the control rule is including the characters in the personalization field as part of the overall character count, exceeding the 160-character limit.

Upon my calculation, I've determined that the personalized field will consist of a number with a maximum of 4 characters. Therefore, if the personalization is correctly implemented, it should adhere to the character limit. Can someone assist me with this issue?

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1 Accepted Solution

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Correct answer by
Community Advisor

Hello @Javi_Landa 

 

Try changing the Typology rule phase to "At the end of the analysis".

 


     Manoj
     Find me on LinkedIn

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1 Reply

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Correct answer by
Community Advisor

Hello @Javi_Landa 

 

Try changing the Typology rule phase to "At the end of the analysis".

 


     Manoj
     Find me on LinkedIn