Hello, I am attempting to send an SMS delivery with a personalized field included. The problem I'm encountering is that the control rule is including the characters in the personalization field as part of the overall character count, exceeding the 160-character limit.
Upon my calculation, I've determined that the personalized field will consist of a number with a maximum of 4 characters. Therefore, if the personalization is correctly implemented, it should adhere to the character limit. Can someone assist me with this issue?
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