External signal problem

Forum|Forum|4 years ago
May 7, 2021
1 reply
2848 views

Hi Team,

In one of the delivery template we have a post processing workflow which triggers with external signal when the delivery is ran in any workflow.

When the same delivery template is used and ran at the same time from different workflows the external signal in the post processing is only taking the first workflow data(this workflow which might have ran 2 seconds earlier than the 2nd workflow) in to it..

Is there anyway we can control this or anyway in which we can make the post processing workflow take all the deliveries data which comes simultaneously.

Thanks,

Greeshma

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Best answer by Greeshma_Sampath1

Hi @adithyacs86 @davidkangni ,

We changed the filer condition in file collector from instancs,vars.<filename> to vars.<filename> then the file collector started fetching all files coming to it at the same time.

Thank you all for the help.

Thanks,

Greeshma

DavidKangni

Community Advisor

You can use a js to check if the workflow is running and add a wait to retry

Thanks,

David

David Kangni

G

Greeshma_Sampath1Author

Level 4

Hi @davidkangni,

I tried the way you suggested, but then also its not taking the other file. Its taking only one file among the 2 files which came simultaneously to the file collector.
Kindly find below the logs of the file collector.

05/09/2021 9:02:45 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\workflow\wf-DEVWKF6452\directorywatcher2\TR_CHANNEL_2 Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18_20210509130215a.csv
05/09/2021 9:02:45 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\workflow\wf-DEVWKF6452\directorywatcher2\TR_CHANNEL_2 Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18_20210509130215a.csv
05/09/2021 9:02:15 AM Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18_20210509130215a.csv'
05/09/2021 9:02:15 AM Getting 'D:\Adobe\Adobe Campaign Classic v7\var\stage\Phase3\TR\TR_CHANNEL_2 Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18.csv', saved as 'D:\Adobe\Adobe Campaign Classic v7\var\stage\workflow\wf-DEVWKF6452\directorywatcher2\TR_CHANNEL_2
05/09/2021 9:02:15 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\Phase3\TR\TR_CHANNEL_2 Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18.csv
05/09/2021 9:02:15 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\Phase3\TR\TR_CHANNEL_2 Copy of Copy of TR Channel GS 7th apr 2021_2021-05-09_09-01-18.csv
05/09/2021 9:02:15 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\Phase3\TR\TR_CHANNEL_1 Copy of TR Channel GS 7th apr 2021 _2021-05-09_09-01-18.csv
05/09/2021 9:02:15 AM D:\Adobe\Adobe Campaign Classic v7\var\stage\Phase3\TR\TR_CHANNEL_1 Copy of TR Channel GS 7th apr 2021 _2021-05-09_09-01-18.csv

Is there any other method or way in which we can get the other files also to be captured?

Thanks,
Greeshma

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