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eriku40433679
Level 3
August 21, 2019
Solved

External Accounts and MySQL

  • August 21, 2019
  • 2 replies
  • 1710 views

Hi all,

We have an external account configured to connect to MySQL. We've had to recently change the credentials so I've updated the account and password. Testing the connection also seems to be working fine. However, using the generic query editor on a schema that uses the account still tries to use the old credentials. Do I need to have the server rebooted or something?

Thanks,

Erik

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    Best answer by Jonathon_wodnicki

    Hi,

    Yes, turning it off and back on again is the first step of every troubleshooting process, dating back to mitochondria.

    Thanks,

    -Jon

    2 replies

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    August 21, 2019

    Hi,

    Yes, turning it off and back on again is the first step of every troubleshooting process, dating back to mitochondria.

    Thanks,

    -Jon

      E
      eriku40433679Author
      Level 3
      August 22, 2019

      Thanks, I'll ask ops to have the server rebooted.

      Cheers,

      Erik

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