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Milan_Vucetic
Milan_Vucetic
Level 9
January 14, 2020
解決済み

Export delivery content near real time

  • January 14, 2020
  • 2 の返信
  • 3335 ビュー

Hi all,

 

we have asked to export delivery content per recipient (email, sms and mms content) to the middleware system used by call center agents.

They need preview of sent communication per user and content of the delivery (preferable as .pdf attachment) as soon as delivery is sent.

Do you have any ideas without touching business users and their campaigns/workflows? Something like export data from delivery logs and content from delivery...but there is no easy way to transform email/sms/mms content to the .pdf and  hot to even link that to the particular customer...Any idea is appreciated...

 

Regards,
Milan

このトピックへの返信は締め切られました。
ベストアンサー Jonathon_wodnicki

Hi,

 

I did this for a large charity organization once, using mirror page links in flat files.

PDF's you can generate with a post-processing workflow rendering mirror pages with headless chrome.

Another approach could be Email Archiving (BCC) to a third-party system to handle.

 

Thanks,

-Jon

2 の返信

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor回答
Community Advisor
January 14, 2020

Hi,

 

I did this for a large charity organization once, using mirror page links in flat files.

PDF's you can generate with a post-processing workflow rendering mirror pages with headless chrome.

Another approach could be Email Archiving (BCC) to a third-party system to handle.

 

Thanks,

-Jon

Milan_Vucetic
Milan_Vucetic作成者
Level 9
January 15, 2020

Hi wodnicki,

thank you very much. I will check this further.
Is this covering sms/mms or only emails?

 

Thanks,

Milan

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor
Community Advisor
January 15, 2020
Mirror pages and email archiving are email features. For SMS you'd have to materialize the template against data stashed to broadlog or what's currently in the tables (if use case allows).
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