Error on workflow : Jobs on deliveries in campaigns (deliveryMgt) | Community
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thibaultb473199
thibaultb473199
Level 4
August 5, 2020
Question

Error on workflow : Jobs on deliveries in campaigns (deliveryMgt)

  • August 5, 2020
  • 1 reply
  • 1504 views

Hello, I am facing an issue with one technical workflow since these past few days, the Jobs on deliveries in campaigns workflow (deliveryMgt) and occurs at the alert notification activity.

When looking at the logs of this workflow, they inform me to look at the delivery log ID for the delivery that cause the issue.

This is what I have for the logs of the delivery (issue with the limit date delivery and start date delivery)

What can cause such an error ? The workflow (deliveryMgt) was running fine before and the deliveries were created with the same exact protocole as I did before. I don't know if this can help but this is what I have in the properties of the delivery that cause the issue.

Is there somewhere else I can look to fix this workflow/deliveries and how to resolve such an error ?

Thank you in advance

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1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity Advisor
Community Advisor
August 5, 2020

Hi,

 

Delete the errant 'notification of validations' delivery and restart workflow.

 

Thanks,

-Jon

thibaultb473199
thibaultb473199Author
Level 4
August 5, 2020

Hello Jon,

Thank you for your answer, I delete all the deliveries that contains the label 'notification of validations' and restart the workflow. I will come back to you with an update if the workflow manage to fail again or not.

Kind regards.

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