Expand my Community achievements bar.

The 5th edition of the Campaign Community Lens newsletter is out now!
SOLVED

Error IOB-090020 Error in SSL library after build upgrade

Avatar

Level 2

Hello,

We have an error since we upgraded our build to 9356.

Before the build upgrade, we were using a javascript activity where we were making API requests without any problem. But now we have this error after we upgraded : 

IOB-090020 Error in SSL library: 'IOB-090013 error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed (code 337047686)

Ofattah_0-1679657517155.png

We already checked our SSL certificates and the API is OK when used outside of Adobe Campaign

 

Could you please help us here?

 

 

 

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi Ofattah,

 

The issue is because the certificates are not available on the local server.

There are 2 workarounds available for this issue:

  • As a temporary workaround the customer.sh can be configured with WPP_SSL_ALLOW_INSECURE environment set to 1. Setting WPP_SSL_ALLOW_INSECURE env variable to 1 will disable this hostname check.
  • Download the certificates locally to the campaign server so they are accessible.

If issue still occurs, please check your certificate. It must be obtained from Certification Authorities (CAs)

Thanks,

David

2 Replies

Avatar

Correct answer by
Community Advisor

Hi Ofattah,

 

The issue is because the certificates are not available on the local server.

There are 2 workarounds available for this issue:

  • As a temporary workaround the customer.sh can be configured with WPP_SSL_ALLOW_INSECURE environment set to 1. Setting WPP_SSL_ALLOW_INSECURE env variable to 1 will disable this hostname check.
  • Download the certificates locally to the campaign server so they are accessible.

If issue still occurs, please check your certificate. It must be obtained from Certification Authorities (CAs)

Thanks,

David

Avatar

Level 1

Hello,

 

I got the same issue and evenif i modify the customer.sh i still have the same issue.

Any ideal please ?