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error in technical workflow 'Tracking'

aidouni
Level 1
Level 1

We recently performed an update to build 9330, and after trying to restart technical workflow Tracking we end up getting this error :

 

26/08/2021 16:38:32 nlmodule The HTTP 'WWW-Authenticate' header allowing authentication to the proxy server is missing.

 

Can someone please tell me the source of this problem.

4 Replies
Milan_Vucetic
Community Advisor
Community Advisor

Hi @aidouni this error can occur when password is not set (empty) and user cannot authenticate.

Please, check if this is the case.

Regards,

Milan

aidouni
Level 1
Level 1

thank you for replying, but are you talking about user to authenticate to the client ?

 

Milan_Vucetic
Community Advisor
Community Advisor

Hi, go to the Deployment wizard/Tracking configuration and check is password is set properly (there is a Validate button). 

Sukrity_Wadhwa
Employee
Employee

Hi @aidouni,

 

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

 

Thanks!