Email Delivery Error "Invalid workload type 'system' configured (allowed 'campaign', 'etl', or 'peak')" | Community
Skip to main content
A
Anushka_RK
Level 2
January 10, 2024
Solved

Email Delivery Error "Invalid workload type 'system' configured (allowed 'campaign', 'etl', or 'peak')"

  • January 10, 2024
  • 1 reply
  • 1084 views

Hi Team,

 

I observed the following error while sending a proof email delivery. 

"Invalid workload type 'system' configured (allowed 'campaign', 'etl', or 'peak')"

However, I did receive the proof in my inbox. Can someone please help me understand this error?

Thank you in advance.

 

Kind Regards,

Anushka K

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Craig_Thonis

In that case, unless someone else in the forums knows the root cause, I would recommend contacting Campaign Support.

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe Employee
Adobe Employee
January 11, 2024

Hi Anushka,

Are you using a V8 client console and connecting to a V7 system? If so, this is the reason for this particular error. It was found previously and reported to R&D (NEO-48912), however, in general it is always recommended to connect with the same console as the application you are connecting to.

A
Anushka_RKAuthor
Level 2
January 11, 2024

Hi @craig_thonis,

Thank you for your response.

We are using V8 client console and a V8 server. Also, this error has only affected one workflow. We are able to trigger emails from other workflows. Hence, unable to understand the root cause of this issue.

Kind Regards,

Anushka K

 

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
January 11, 2024

In that case, unless someone else in the forums knows the root cause, I would recommend contacting Campaign Support.

    Terms & ConditionsAccessibility statement

    Loading footer...