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connorSlack24
Level 3
March 3, 2022
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Email Delivery Alert

  • March 3, 2022
  • 2 replies
  • 1321 views

I would like to add an alert, or some sort of notification to my campaign workflow that confirms once an email delivery has started, or perhaps when an email delivery has been completed.

Is there any easy way to do this in ACC?

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Best answer by Manoj_Kumar

Hello @connorslack24 

 

You can add an alert activity before and after the email delivery activity to get an alert for this.

 

2 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
March 4, 2022

Hello @connorslack24 

 

You can add an alert activity before and after the email delivery activity to get an alert for this.

 

Manoj  | https://themartech.pro
    C
    connorSlack24Author
    Level 3
    March 4, 2022

    Thanks Manoj, I assumed an alert node would work but is there any JS that needs to be in prior on a Test node? Or on the alert node? DO we need to check the deliveryID somehow or broadlog?

    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    March 5, 2022

    No, You don't need any JS code for this.

    Yes, You may need a test node before the alert step to check the record counts. If the records count is greater than 0 only then allow the transition to go ahead.

     

     

    Manoj  | https://themartech.pro
      NayanMistry
      NayanMistry
      Level 2
      March 11, 2022

      Hi @connorslack24 ,

       

      very simple to do, but some steps to consider before setting this up.

      1. create an operator group for example "Delivery alerts"

      2. Assign people to this operator group

       

      Then as @_manoj_kumar_  mentioned drag out an alert node and do the following set the "Assignment type" to "group" and then the "Assignee" to the operator group you just created.

       

      Then add your creative or your message and like magic, a notification will be sent to the operator group with a notification of the delivery pre and post send you can also add variables to the HTML space to count in coming volume or outgoing volume totally up to you.

       

      Hope this helps 🙂

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