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SOLVED

downloading a file from internal companys sftp server

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Level 4

Hi Team,

 

I have a requirement where i need to get a file from internal SFTP server and send emails to them. 

 

i have the url like this : https://fileshare.XX(companyname)XX.com/

username and password. 

 

here is my file : 

 

Ramaswami_0-1594659414135.png

 

How do i configure sftp in adobe and how can i get this file pulled from sftp to adobe. 

what are the details i need to configure this. 

 

1 Accepted Solution

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Correct answer by
Level 9

Hi @Ramaswami -that URL you provided is a HTTPS connection. Normally, FTP servers will prefix in your browser with e.g. ftp://fileshare.XX(companyname)XX.com/ - check that you actually have SFTP access to this area.

Then have a look at the documentation for Campaign sFTP external account: https://docs.adobe.com/content/help/en/campaign-standard/using/administrating/application-settings/e...

Check that there is network access between the Campaign server and the sFTP server. Depending on the organisation, ICT likes to block sFTP network traffic by default (TCP 22)

DarrenOrigin_0-1594681639064.png

Cheers Darren

 

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2 Replies

Avatar

Correct answer by
Level 9

Hi @Ramaswami -that URL you provided is a HTTPS connection. Normally, FTP servers will prefix in your browser with e.g. ftp://fileshare.XX(companyname)XX.com/ - check that you actually have SFTP access to this area.

Then have a look at the documentation for Campaign sFTP external account: https://docs.adobe.com/content/help/en/campaign-standard/using/administrating/application-settings/e...

Check that there is network access between the Campaign server and the sFTP server. Depending on the organisation, ICT likes to block sFTP network traffic by default (TCP 22)

DarrenOrigin_0-1594681639064.png

Cheers Darren

 

Avatar

Level 4
thanks Darren, i have added sftp before the link and removed http and it worked. Thanks for this.