Solved

Delivery blinking red

Hello,

I set up a workflow but my delivery is not processing it keeps blinking red.

This is the error message I am receiving but I am not sure how to resolve this

Can someone please help with this issue?

Best,

Elena

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Best answer by Jonathon_wodnicki

Hi,

You can see the log for the delivery on the campaign's dashboard tab, in the top right.

Thanks,

-Jon

Accepted solution

Community Advisor

Hi,

You can see the log for the delivery on the campaign's dashboard tab, in the top right.

Thanks,

-Jon

Community Advisor

Send us the delivery audit log please

It could be:

email or error email is not authorized - add new sender mask in the deployment wizard
wrong encoded characters in the html with error message "Error while parsing XML string" - need to find the character and replace it in eg. notepad++ or any other text editor which can show special characters.
wrong target defined in "Delivery" activity