Hi All,
I am facing an issue in workflow where emails are getting delayed in delivery.
Your advice is appreciated.
Solved! Go to Solution.
Hi @Vanditha_Pan,
It can happen due to multiple reasons.
This page on Delivery sending troubleshooting might help you with your problem.
Cheers,
Nikhil Kalladithodi
@Vanditha_Pan Could you please add more details?
What do you mean by delay?
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-Yes I was receiving emails after 5 hours
- yes it shows status as progress and email delivery keeps flashing
Can you please suggest what might had happened?
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Hello @Vanditha_Pan
Then it could be related to the heavy personalization in the delivery. If you have a lot of personalization in delivery, it takes a lot of time for delivery preparation.
Also, check the contact date of the delivery.
Hi , Thanks for great reply much appreciated
We haven't used any personalization in emails its just as static email. We havent set any contact date as well , Can you please help with this
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Hi @Vanditha_Pan,
It can happen due to multiple reasons.
This page on Delivery sending troubleshooting might help you with your problem.
Cheers,
Nikhil Kalladithodi
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