Database Cleanup Errors on Deleted Recurring Deliveries | Community

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Database Cleanup Errors on Deleted Recurring Deliveries

Forum|Forum|3 years ago
June 14, 2022
2 replies
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Hello,

We are receiving the following errors below, partial in screenshot, in the audit log of our Database Cleanup Workflow. When I looked up the 'Recurring Delivery ID' on 6/14, they showed up in nms:deliveries with a status of 'stopped'. When I looked for Recurring Delivery ID's referenced in the audit log from a week ago, the status is also 'Stopped'. Why are we getting these errors?

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Best answer by Parvesh_Parmar

Hello @jordanphoenix ,

We had a slimier issue in cleanup workflow with the campaign build version 9188.

We did some test and check to verify it with Adobe support and consulting team.

They confirmed that this is the issue in the product.

Now we did the build upgrade to version 9349 and this issue is fixed.

Thanks.
Parvesh.

Community Advisor

Accepted solution

Community Advisor

Hello @jordanphoenix ,

We had a slimier issue in cleanup workflow with the campaign build version 9188.

We did some test and check to verify it with Adobe support and consulting team.

They confirmed that this is the issue in the product.

Now we did the build upgrade to version 9349 and this issue is fixed.

Thanks.
Parvesh.

Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/

Adobe Employee

If possible opt for a build upgrade, the issue should be resolved by that.