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Level 3
April 29, 2021
Question

Database cleanup error

  • April 29, 2021
  • 3 replies
  • 1855 views

The Database cleanup workflow has the error when update the deliveries. 

It looks like the error SQL command is "update nmsdelivery set istate=85 tsLastModified=GetDate()", the comma "," missing between the "85" and the "tsLastModified".

 

This is a system generated SQL, does anyone know how to make the SQL correct when the system workflow "database cleanup" running?

 

 

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3 replies

April 29, 2021

Hi,

The SQL is generated by OOTB and you can't change it that easily.

Do you see the delivery with ID mentioned in the screenshot still exists in you instance?

Might some issue with the delivery.

 

Thanks,

Deb

adithyacs86
Level 5
April 29, 2021
Hi, I have given some inputs at other thread for the same issue, can you check if that helps anyways - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/error-log-in-database-cleanup-ootb-workflow/qaq-p/403482
Craig_Thonis
Adobe Employee
Adobe Employee
April 30, 2021

Hi Felix,

 

Can you confirm the Campaign version that you are using? There is an issue found in 9032 GS6 where the comma was missing but has since been corrected in later builds.

 

So upgrading would likely be your best bet.


Regards,

Craig

Level 3
May 24, 2021
We are using the 7.0.19.1 build 9032
Sukrity_Wadhwa
Community Manager
Community Manager
May 17, 2021

Hi @felixsongfei,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa